How do I return an item?

You must first obtain an RMA# (Return Material Authorization Number) by contacting customer service.
To expedite your return, please be prepared to provide your Name, Order #, Product ID, and reason for the return.
If e-mailing, please include this information in the e-mail.

All returns must be within 30 days from payment.

Phone: 607-729-0960
(9am-5pm EST Mon-Fri)
Fax: 607-729-3830
customerservice@databi.com